Deck Building

There are lots of Cincinnati deck building companies out there. And a deck is a big investment for any homeowner in material costs alone. Chances are, you're searching for a deck contractor and a bit overwhelmed by all the options.

At ProMaster, we often ask potential customers this question: what is most important to you when you're hiring a contractor?

While there are many ways to answer that question, and none of them incorrect, the following answers are most common:

• Craftsmanship: The work needs to be done well, and safely. No homeowner wants to hire another contractor to come behind a previous contractor to make significant repairs.
• Communication: Our ProMaster office staff hears this phrase far too often: "Don't ghost me!" Unfortunately, home repair and handyman companies have developed a bad reputation for poor communication, not following through on providing estimates, and leaving jobs unfinished. Customers frequently speak to the importance of good communication on projects.
• Cleanliness: Customers reference not only the cleanliness of job sites, but of the craftsmen entering their homes, as highly important. They want to feel their home is respected and in good hands.
• Price: At some point, we have to talk about money, right? This ranges broadly depending on the customer. Some look for the cheapest option, no matter what that means. Others don't care at all about price. Most fall somewhere in the middle. But we'd be foolish to think price isn't a factor for the majority of customers.

So, where does ProMaster fit in?

Cincinnati Deck Building with ProMaster

When it comes to the four most common questions listed above, ProMaster can easily check the boxes on the first three.

• All ProMaster craftsmen are rigorously screened before working with our company. They have years of experience in not only deck building and repair in Cincinnati, but also in dozens of other home repair disciplines. That means that if there are other projects you need completed around your home, or your deck repair involves other disciplines like concrete repair or siding repair, ProMaster will be your one-stop shop.
• Part of communication is showing up when you say you will. At ProMaster, we set exact times of arrival for our appointments - no annoying four-hour windows. And when you call us or submit a request, we'll answer! Our dedicated office staff has years of experience in trade service companies and customer relations to assist you with your project.
• Our craftsmen are also rigorously background checked to ensure they will treat you and your home with care and respect, just as if it was their own. It's part of our family-friendly promise.

When it comes to price, however, we always tell our customers that we like won't be the cheapest estimate they'll receive. That's because of all the reasons listed above - you'll get on-time, family-friendly, expert craftsmen when you call ProMaster. That's our guarantee.