AboutThe ProMaster Team
ProMaster's Story
Below is a video describing the history of ProMaster, from a concept in Don Kennedy's mind while on-base as an Air Force Pilot to one of the largest home repair companies in Cincinnati.
ProMaster Home Repair & Handyman of Cincinnati is a professional, hospitality-level service company leading the restoration of integrity, service, and excellence in the home and commercial repair industry. We arrive at your home or business at a specific time convenient for you, not a range of time convenient for us.
Company Information
All of our craftsmen are employees of ProMaster Home Repair & Handyman, not subcontractors. Each family-friendly employee must pass a strict criminal background check and rigorous skill assessment to ensure they are qualified and experienced to perform the work.
Tristate Success Award
ProMaster Home Repair & Handyman of Cincinnati is a Service Disabled Veteran Owned Small Business (SDVOSB) operated by Red Pill, Inc. In 2010, ProMaster was one of approximately 40 companies to receive Cincy Magazine's Tristate Success Award. Chamber of Commerce memberships include: Greater Cincinnati Chamber of Commerce and Clermont County Chamber of Commerce. Since then, ProMaster has maintained this standard of excellence. In 2012, Remodeling Magazine named us as a national industry leader with a "Big 50 Award" in 2012. That same year, the Greater Cincinnati Chamber of Commerce honored us with its "10 Under 10" award. More recently, ProMaster has been recognized for excellence in Marketplace Ethics as the 2017 Winner of the Better Business Bureau's prestigious Torch Award.
Our Difference
- On-Time, Professional Service : We answer our phone & show up on time or you get $25 off. [More]
- Family-Friendly Craftsmen: Exhaustive background checks done for your safety--our craftsmen are family-oriented, just like you. [More]
- Qualified & Experienced: Multi-Skilled Craftsmen rigorously screened with skill & tool assessment. We've been serving Cincinnati and Northern Kentucky for 15 years. [More]
- Trustworthy & Guaranteed: BBB Accredited Business, "A Rating on Angie's List, 1-year Guarantee--just a few items to put you at ease. [More]
Important Information About Booking with ProMaster
ProMaster has a standard service call charge of $79 for the time and travel cost to get a Home Repair Hero to your property. We can diagnose a problem and complete multiple project estimates for that fee of $79. When you invite us back to perform that repair or project, no additional service charges apply.
With this system, you know that a professional, background-checked, multi-skilled craftsman who isn't a subcontractor or salesman, will show up on time, and give you an accurate estimate.
Call (513)-322-2914 or click one of the buttons at the bottom of this page to contact our office to schedule an evaluation with one of our craftsmen. Once you confirm your evaluation date and time, you will receive emails with more information about your craftsman and our company. Your craftsman will call you before the day of your meeting to introduce himself and answer any questions you might have.
"I realize some clients prefer companies who offer "free" estimates. I believe this practice is not ultimately in the best interest of the consumer. Companies offering "free" estimates must sneak the cost of their estimate into the back-end of a project for those who end up hiring them. I believe it is unfair to tell someone they are getting something for free while making them pay for both their estimate, AND those estimates for folks who never get any work done. Hence, I fashioned a better system, even though it may not be a fit for everyone, and that is OK. With ProMaster, our clients know every dollar they spend is going toward excellent service and craftsmanship."
- Don Kennedy, President and Founder
Additional Information
ProMaster Home Repair & Handyman of Cincinnati subscribes to the Better Business Bureau's Standards for Trust. To that end, financial statements are audited quarterly by the accounting firm of SBS Unlimited Inc.; advertising standards are reviewed by Teakwood Marketing.
Copies of current Liability Insurance, Worker's Compensation and W-9 are furnished upon request.
